1. Clean & Simple Website Design Trends In 2014

    See on Scoop.it - UX Design

    Like the World Wide Web itself, the world of website design is constantly in flux as technologies change and design standards evolve. What worked in 2013 may

    See on creativebeacon.com

  2. Empathy In Creativity and Design Thinking

    See on Scoop.it - UX Design

    A look at how empathy is needed in all domains these days, especially for business innovation and design thinking.


    Michael Allenberg's insight:

    Empathy leads to a deeper understanding of the #HumanTechsperience


    See on thinkjarcollective.com

  3. User Experiences for Digital Natives

    See on Scoop.it - UX Design


    Michael Allenberg's insight:

    Technology plays a key role in the lives of Digital Natives. Having Internet access 24/7 is the norm and they depend heavily on their mobile devices.


    See on uxmag.com

  4. Don’t Sell a Product, Sell a Whole New Way of Thinking

    See on Scoop.it - UX Design

    Customers need the right mental model to understand why they need your product.

    Michael Allenberg's insight:

    Designers must take into account molding mental models as the attempt to influence and persuade Customer Experiences.


    See on blogs.hbr.org

  5. 5 Quick Tips About Images & Web Design

    See on Scoop.it - UX Design

    Hard Won Lessons
    I spent almost a million dollars of OPM (Other People’s Money) learning these five lessons about images and web design, so lessons learned the hard way:

    1. Portraits Are Powerful
    Portrait images where the model looks directly at the camera, are powerful “welcoming” images great for home, about and category “splash” pages.

    2. Babies are DYNAMITE - Use Carefully
    Thanks to our ancient caveman brain we can’t NOT look at babies. Problem is that is not a secret so babies are now overused to hock insurance, tires and shampoo. If you use a baby my preference is to have the baby looking AT something.

    Visitors eyes go where the eyes of people (or babies) are looking, so point your baby image directly at an important Call-to-Action and bet your conversions go up.

    3. People Talking To Each Other = DANGEROUS
    There may be context where it makes sense for you to have an image where people in the image are huddled together, but I doubt it. If you have two people huddled and a third looking directly out at the camera the image works better.

    We respect a huddle. We don’t want to intrude, so your web image is working against your online marketing purpose. Your image says we are here having a conversation and YOU (visitor) aren’t invited. Not a good idea.

    4. People Sell Better Than Widgets, but…
    I  prefer to tell human stories even about the most widgety widget, but people bring “like me” problems too. Every visitor is looking for “like me” signals. If you know your archetype and tribe well enough to risk it use images of people consistent with your understanding.

    If you have a wide variety of customers and members best to avoid single archetype “like me” images. This is yet another reason I like portraits. Portraits are “universal” meaning the welcoming look directly at the camera removes some of the “must be like me to engage” requirements.

    5. In Action Shots Use The MOVEMENT
    If your image is riding a bicycle POINT the movement at something important. I don’t like movement images as heroes (largest images on a page is called a hero), but I love them in “sub-hero” images because movement creates excitement and allows me to direct the visitor’s eyes where we want them to go.

    Use these 5 hard won tips and your images won’t fight your site’s desire to connect, create community and convert visitors into buyers and members.

     


    Michael Allenberg's insight:

    Having spent over a decade as a professional photographer, this is spot on! Of utmost interest to Experience Designers interested in persuasive design methodologies! 

  6. Recorded live for Radio France in 2013.

    Latest album ‘Petite Soeur’ - out now on Gizeh Records.
    www.gizehrecords.com/gzh52.html

    LIVE:
    11.09 - London | Cafe Oto
    12.09 - Manchester | The Castle Hotel
    13.09 - Newcastle | The Mining Institute
    (all dates w/ Fieldhead)

  7. Revisiting Proto-Personas for Executive Alignment

    See on Scoop.it - UX Design

    Design is an iterative progress, ideas might seem good on the surface but they can always be made simpler, better, and more effective. This collaborative exercise sets a great precedent for the rest of our engagement as we will present and iterate many more times as we design and develop meaningful experiences for our users that also perform for our clients.


    See on uxmag.com

  8. This Smartwatch Concept Projects Notifications Directly Onto Your Hand

    See on Scoop.it - UX Design

    While smartwatches could make us even more addicted to the online world, the Ritot is taking constant connectivity to the extreme.

    Michael Allenberg's insight:

    An amazing concept delivering outside-the-box innovation. #InnovateorDie


    See on mashable.com

  9. [SIS] Innovation & Designing for Impact

    See on Scoop.it - UX Design

    lecture in a series from Strategic Design & Management Summer Intensive at Parsons the New School for Design http://parsons-sis2014.tumblr.com


    Michael Allenberg's insight:

    WOW! Just wow!!!


    See on slideshare.net

  10. Transforming Customer Experience: From Moments to Journeys

    See on Scoop.it - UX Design

    Why do companies need to manage the entire customer experience? New analysis reveals that the entire customer journey - the series of interactions with a brand…

    See on slideshare.net

  11. How to Use Persona Empathy Mapping | UX Magazine

    See on Scoop.it - UX Design

    Empathy: it’s a buzzword in the UX design world. Everybody’s doing it! But what exactly are they doing? There isn’t a quick “Empathy Filter” that we can apply to our work or our team, no formula to pump out results, and no magic words to bring it forth. There is, however, a simple workshop activity that you can facilitate with stakeholders (or anyone responsible for product development, really) to build empathy for your end users. At Cooper, we call it Persona Empathy Mapping.


    See on uxmag.com

  12. The Rise of #Customer Expectations

    See on Scoop.it - UX Design

    During this series we looked at 6 key industry factors that are changing the way we do business today, and we have tried to guide you on how best to Reshape your service organisation to Exploit the

    See on linkedin.com

  13. #Mobile and #Voice of the #Customer: All About Actionability

    See on Scoop.it - UX Design

    As business managers or owners, we’re constantly faced with opportunities to widen the range of programs that we run — so how does the go/no go decision get made?Som

    See on loyalty-ip.com

  14. Creating a Strong #Customer #Experience: 6 Key Principles

    See on Scoop.it - UX Design

    http://spr.ly/CustExSS Reaching and engagement consumers in retail is more difficult than ever. Do you want to break through the clutter, create loyal customer…

    See on slideshare.net